BrainPower Hour values your privacy and is committed to protecting the personal information you share through this website and related services. This Privacy Policy explains how information is collected, used, stored, and disclosed when you access our website, complete forms, schedule services, communicate with us, or otherwise interact with BrainPower Hour.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:
• Name
• Email address
• Phone number
• Mailing address
• Appointment requests
• Intake information
• Payment information
• Information submitted through forms, surveys, blogs, or newsletters
• Communications sent through email, contact forms, or messaging platforms

We may also automatically collect technical information, including:
• IP address
• Browser type
• Device information
• Website activity and usage data
• Cookies and analytics information
• Referral sources
• Pages visited and time spent on the website

2. How We Use Information

Information collected may be used to:
• Provide requested services
• Respond to inquiries and communications
• Schedule appointments or consultations
• Improve website functionality and user experience
• Send newsletters, updates, or marketing communications
• Maintain security and prevent fraud
• Process payments
• Comply with legal or regulatory obligations
• Support operational and business activities

We will only use personal information as reasonably necessary for legitimate business and service-related purposes.

3. Confidentiality and Mental Health Information

BrainPower Hour takes privacy seriously and implements reasonable safeguards to protect information submitted through the website and associated systems.

However:
• Internet transmissions are never completely secure
• Email and website forms may not be fully encrypted
• Confidentiality cannot be guaranteed through standard electronic communications

Please avoid submitting highly sensitive or emergency-related mental health information through website forms, email, or social media messaging.

Submission of information through this website does not automatically establish a therapist-client relationship.

4. HIPAA Disclaimer

Not all communications or services provided through this website are subject to the Health Insurance Portability and Accountability Act (“HIPAA”).

If clinical or therapy services are formally established with a licensed provider affiliated with BrainPower Hour, separate HIPAA-related documentation, consents, and notices may apply.

Website browsing, social media interactions, newsletter signups, blog comments, and general inquiries may not constitute protected health information under HIPAA.

5. Cookies and Analytics

This website may use:
• Cookies
• Pixels
• Analytics tools
• Third-party tracking technologies

These technologies help us:
• Understand website traffic
• Improve performance
• Measure engagement
• Customize user experience
• Support marketing efforts

You may disable cookies through your browser settings, although some portions of the website may not function properly as a result.

Examples of third-party services that may collect data include:
•  Google Analytics
•  Squarespace
• Email marketing providers
• Scheduling software
• Payment processors
• Social media platforms

Each third party maintains its own privacy practices and policies.

6. Payment Information

Payments may be processed through secure third-party payment providers. BrainPower Hour does not directly store full payment card information on its servers.

Payment processors may collect:
• Billing information
• Payment details
• Transaction history

Use of payment systems is subject to the privacy and security policies of the applicable payment provider.

7. Sharing of Information

We do not sell your personal information.

Information may be shared only when reasonably necessary:
• With service providers supporting operations
• With payment or scheduling vendors
• When legally required
• To comply with subpoenas, court orders, or legal obligations
• To protect safety, rights, or property
• In connection with business restructuring, mergers, or acquisitions

Any sharing of information will be limited to what is reasonably necessary under the circumstances.

8. Data Security

BrainPower Hour uses reasonable administrative, technical, and organizational safeguards to help protect personal information.

However, no system can guarantee absolute security. By using this website, you acknowledge and accept the inherent risks associated with electronic storage and internet communication.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:
• Request access to your information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent to marketing communications
• Opt out of certain tracking technologies

Requests may be submitted using the contact information listed below.

10. Email and Marketing Communications

If you subscribe to newsletters or marketing communications, you may receive:
• Educational content
• Service updates
• Promotional materials
• Event information
• Mental wellness resources

You may unsubscribe at any time using the unsubscribe link included in communications or by contacting us directly.

11. Third Party Websites and Platforms

This website may contain links to third-party websites or platforms. BrainPower Hour is not responsible for:
• Privacy practices of third parties
• External website content
• Security of outside platforms
• Data collection by third parties

Users access external platforms at their own risk.

12. Children’s Privacy

This website and services are not intended for children under the age of 18 without appropriate parental or guardian involvement where permitted by law.

We do not knowingly collect personal information from children under 18 without proper authorization.

If we become aware that information from a minor has been improperly collected, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

BrainPower Hour reserves the right to modify or update this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting to the website. Continued use of the website constitutes acceptance of the revised policy.

14. Governing Law

This Privacy Policy shall be governed by the laws of the State of Georgia without regard to conflict of law principles.

15. Contact Information

If you have questions regarding this Privacy Policy or how information is handled, please contact:

contactbphour@gmail.com